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Frequently Asked Questions
  1. Maje Forward Support
  2. Purchases
  3. Try Then Buy

Why is the Buy option disabled for some items?

If it is an item you have Return Notified you will be unable to purchase it, as we are preparing your next shipment to replace it. To remove the Return Notification, please reach out to us at support@us.majeforward.com with the description of the item and we’ll take care of it for you.

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Articles in this section

  • I have an item and love it so much that I don't want to send it back. Can I buy it from you?
  • How do I purchase an Item?
  • I sent back an item that I love. Can I buy it?
  • Can I purchase a Try-Then-Buy item in a different size than the one I Closeted?
  • Can I buy a piece that I have not tried?
  • Can I use a different credit card than the one attached to my account to pay for a purchase?
  • Why is the Buy option disabled for some items?
  • Where can I check the history of my item purchases?
  • I am seeing a better price for an item online than the price shown in my At-Home section. Will you match the price?
  • Can I return a piece after I purchase it?
See more
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SUPPORT

Email: support@us.majeforward.com

Talk to us: Mon – Fri 9am – 5pm ET

(1-877-978-3894)