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Frequently Asked Questions
  1. Maje Forward Support
  2. Shipping and Returns

Shipping and Returns

Shipment related

  • How do I receive my first box?
  • How frequently can I switch out items?
  • How long will it take for a package to get to me?
  • How long do I get to keep these items? Are there due dates?
  • Do you offer expedited shipping?

Return process

  • How do I Return Notify items?
  • How do I exchange pieces?
  • What happens if I send back only one item?
  • How do I return the items? What happens if I lose a return label?
  • How do I undo a return notification?
  • Can I rent and/or return at a Maje store?

Shipping delay?

  • What if I have not received my box?
  • What do I do if my box is delayed?
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SUPPORT

Email: support@us.majeforward.com

Talk to us: Mon – Fri 9am – 5pm ET

(1-877-978-3894)